Privacy Policy for Cista Healthcare

Cista Healthcare respects the privacy of visitors to our website. We provide this explanation about our online information practices, our “Privacy Policy,” to demonstrate our commitment to protect your privacy. We reserve the right to update the Privacy Policy at any time, without notice. We encourage you to visit this page periodically and review the then current terms.

This Privacy Policy discloses the current privacy practices of Cista Healthcare and by using our, website you signify your assent to this Privacy Policy and consent to the collection and use of this information in the manner described.

If you have any questions or concerns regarding this Privacy Policy, you should contact at info@cistahealthcare.co.in

The information we collect

We may collect and store personally identifiable information, such as your name, email address and phone number to respond to questions and to process or fill orders or requests. We may use this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience while using our website.

We may also retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you. Examples include your health history, requests for information and our responses. We may match user information we collect with offline data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.

For product or service orders, Cista Healthcare may need additional information in order to process or to fulfill your order or request. Except as otherwise stated in this Policy, Cista Healthcare will not share your personal information with third parties without your permission, except as otherwise necessary to (i) process or fulfill your order, (ii) respond to your request or answer your inquiries, (iii) comply with any applicable law, court order or other judicial process.

Cista Healthcare uses one or more third-party payment processors to facilitate product ordering or subscription/enrolling to services and payment. Cista Healthcare does not gather your personal information when you arrange payment through one of these processors. Rather, that information is gathered, stored and processed by the third-party payment processor. You should read the privacy policy of the payment processor to find out how your information may be gathered, used and disclosed by it. We will disclose on the website when you are using a third-party payment provider’s services.

We may ask you for personally identifiable information at other times; such as, if and when you communicate with us, or request that we communicate with you.

In addition, we may automatically gather general statistical information about our Web site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, but in doing so we will not refer you by your individual name, email address, home address, or phone number. We use this data in the aggregate to determine how much our customers use our site (or parts thereof) so we can improve our site. We may provide this statistical information to third parties, but when we do so we do not provide personally identifiable information without your permission.

As part of our service, we may use “cookies” to store and, at times, track information about you. A “cookie” is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to reenter it; gather statistical information about usage by registered or unregistered users, research visiting patterns, and help target advertisements based on user interests; assist our retail partners track visits and process orders; and track progress and participation in promotions. In some instances, retail partners and advertisers that may from time to time appear at our site may use their own cookies. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. Please consult your specific browser instructions to learn more about these features. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often and certain features of our site may be unavailable.

Security

We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.

If you establish an account with us through this website, your account information and profile will be password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.

Whenever you voluntarily disclose personal information online – for example, on message boards, through email or in chat areas – that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

How You Can Update, Correct or Delete Your Information?

ou can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact marketing at info@cistahealthcare.co.in

Your account can be deleted or deactivated, but doing so may result in you not being able to access or receive certain services.

During the normal course of doing business, we may share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service your accounts or orders you place with us.

Children under 13

Our Site is not intended for children and we have no way of distinguishing the age of individuals who access our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us to remove the information.

Third party practices

Our Site is not intended for children and we have no way of distinguishing the age of individuals who access our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us to remove the information.

Information Collected by Site and Apps

Personal Information refers to any information that may be used to identify an individual, including but not limited to the following:
(a) Information about your personal identity, including but not limited to, your full name, age, sex.
(b) Your contact details, including but not limited to, your address, postal code, email address, telephone or mobile number and facsimile.
(c) Information about your family members, including but not limited to, their full names, age, sex, medical records, address, postal code, email address, telephone or mobile number, and facsimile.
(d) Payment information, including but not limited to, your credit card number, account number, affiliated bank, etc.
(e) Medical and insurance information, including but not limited to, chronic illnesses, allergies, blood group, etc.
(f) Your current and/or live location information.
(g) KYC information, including but not limited to, Aadhar card, PAN card, etc.
(h) Your IP address.
(i) Any contact information you upload from your contact list to one of our apps.
Personal Information will also include any personally identifiable information provided by you in any form during any interaction or communication with us or any other users of our website.
Your personal information will be stored and encrypted in our server, however, it will not be accessed until and unless there is a need to contact you, it is relevant to provide a service, or we face a legal obligation to do so.

When you use our site and/or Apps, we collect and store your Personal Information in order to record, support and facilitate your participation in the activities you select, track your preferences, notify you on any updated information, keep you informed about the latest content available on the site and/or Apps, share special offers, and new product/service offerings. This is also to assist you
with customer service and/or provide technical support.

For these purposes, we only collect such Personal Information that we consider relevant. Personal Information may be shared with third parties if it is relevant for them to be able to provide a service to the user. Cista is not responsible for the use of Personal Information by the third-party.

Pre-approved Sharing of personal Information

Cista endeavours to protect your Personal Information. Cista may share your Personal Information with its sponsors, service providers and its business partners. Personal Information could be shared so that you may receive newsletters, offers, information about new products, services, launches, facilities, schemes and other information, if applicable. The information collected from you and other users may be analysed in different manners. Cista may also share such analysis with its service providers and its business partners.

In case Cista is required to disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or to protect the interest of the Cista Service and/or any particular user(s), Cista will disclose it without obtaining prior permission from you.

Indemnification

You agree and undertake to indemnify and hold harmless Cista, from and against any and all suit, dispute, actions, damages, costs and expenses, if any, of whatsoever nature, arising out of or in any way connected with this Privacy Policy, Information and/or your use or access of website.

 

You expressly understand that under no circumstances, including, but not limited to, negligence, shall Cista be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: 

(i)unauthorized access to or alteration of Information; 

(ii) any unauthorized access to or use of our secure servers and/or any and all Information stored therein. You represent that you have accessed the website and have provided Information on your own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws. This Privacy Policy is governed by the laws of India and the courts at Pune, Maharashtra, India shall have exclusive jurisdiction.

Changes to this Privacy Policy

Cista reserve the right to change or revise this Privacy Policy at any time without prior notice. The changes will be effective as of the revised date posted at the top of this policy. The changes we make will apply only to the Personal Information we collect after we have posted the revised version. Your use of this Site and/or Apps following any such change constitutes your consent to the terms of the revised Privacy Policy. For this reason, it is important to review this Privacy Policy regularly.

Cookies

Cista may place a text file called a “cookie” in the browser files of your Mobile. The cookie itself does not contain Personal Information although it will enable the Cista service to relate your use of the Cista service to information that you have specifically and knowingly provided to Cista.

The Cookies enables Cista to remember your choices and some data field contents which you would be required to fill-in.

Advertisements

On the Cista App and/or the Website, Cista might post advertisements provided by advertisers.

These advertisers might set mobile device id on their Apps. Cista is not responsible for any of these advertisers. You on your entire risk and volition are advised to deal with the advertisers if you intend to. By allowing such advertisements Cista do not recommend or market or warranty the advertisers, quality, commitment, deliverables, genuineness and advertisers commitment to protect your Personal Information.

Link to other websites

This Privacy Policy applies only to the services. The services may contain links to other web sites not operated or controlled by Cista (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that Cista endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Disclaimer

The data contained in our site and/or Apps are for informational purposes only and are not represented to be error free. Cista attempts to ensure that the data provided or otherwise displayed on our site and/or Apps is accurate. However, the use of the site, the Apps and their contents is at your sole risk. Cista does not warrant that any functions of the site and/or Apps will be uninterrupted or error-free, that defects will be corrected, or that the site and/or Apps will be free from viruses or other harmful components. Cista makes no warranties, either expressed or implied, concerning the content of the site and/or Apps, including the accuracy, completeness, reliability, or suitability.

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